Returns & Refunds Policy
At AliGadget, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help. Please read our returns and refunds policy carefully to understand your rights and how to proceed with a return or refund.
Return Policy
Eligibility:
Items must be returned within 30 days of receipt.
Items must be in their original condition, unused, and in the original packaging.
Proof of purchase, such as a receipt or order confirmation, is required.
Non-Returnable Items:
Gift cards
Items marked as final sale
Return Process:
Initiate a Return: Contact our customer service team at email to initiate a return. Provide your order number and reason for the return.
Receive Return Authorization: Our team will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to return your item.
Ship Your Item: Securely pack your item and include all original packaging and accessories. Clearly mark the RMA number on the outside of the package. Ship the package to the address provided by our customer service team.
Refund Policy
Refund Eligibility:
Once we receive your returned item, we will inspect it to ensure it meets the return criteria.
If your return is approved, we will initiate a refund to your original method of payment.
Refund Process:
Processing Time: Refunds are typically processed within 5-7 business days after we receive and inspect your return.
Notification: You will receive an email notification once your refund has been processed.
Original Payment Method: Refunds will be issued to the original method of payment. Depending on your bank or credit card company, it may take additional time for the refund to be posted to your account.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at contact email. We will arrange for a replacement or refund, and cover the cost of return shipping for damaged or defective items.
Return Shipping Costs
Customer Responsibility: For general returns, the customer is responsible for the cost of return shipping.
AliGadget Responsibility: For returns due to damaged, defective, or incorrect items, AliGadget will cover the return shipping costs.
Contact Us
If you have any questions about our returns and refunds policy, please don't hesitate to contact our customer service team at contact email. We're here to help and ensure your shopping experience with AliGadget is exceptional.
Thank you for shopping with AliGadget. We appreciate your business and are committed to providing you with the best products and service.
Return Policy
Eligibility:
Items must be returned within 30 days of receipt.
Items must be in their original condition, unused, and in the original packaging.
Proof of purchase, such as a receipt or order confirmation, is required.
Non-Returnable Items:
Gift cards
Items marked as final sale
Return Process:
Initiate a Return: Contact our customer service team at email to initiate a return. Provide your order number and reason for the return.
Receive Return Authorization: Our team will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to return your item.
Ship Your Item: Securely pack your item and include all original packaging and accessories. Clearly mark the RMA number on the outside of the package. Ship the package to the address provided by our customer service team.
Refund Policy
Refund Eligibility:
Once we receive your returned item, we will inspect it to ensure it meets the return criteria.
If your return is approved, we will initiate a refund to your original method of payment.
Refund Process:
Processing Time: Refunds are typically processed within 5-7 business days after we receive and inspect your return.
Notification: You will receive an email notification once your refund has been processed.
Original Payment Method: Refunds will be issued to the original method of payment. Depending on your bank or credit card company, it may take additional time for the refund to be posted to your account.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at contact email. We will arrange for a replacement or refund, and cover the cost of return shipping for damaged or defective items.
Return Shipping Costs
Customer Responsibility: For general returns, the customer is responsible for the cost of return shipping.
AliGadget Responsibility: For returns due to damaged, defective, or incorrect items, AliGadget will cover the return shipping costs.
Contact Us
If you have any questions about our returns and refunds policy, please don't hesitate to contact our customer service team at contact email. We're here to help and ensure your shopping experience with AliGadget is exceptional.
Thank you for shopping with AliGadget. We appreciate your business and are committed to providing you with the best products and service.